If you are requesting a refund, please contact us at help@commons.co.
We offer a 30-Day 100% Satisfaction Guarantee. If you are not satisfied, you may return the product for a full refund within 30 days from the purchase date. Please include the original invoice and note that you will be responsible for the return shipping cost. Returned product must be received within 30 days from the date of delivery to issue a refund.
Please send returns to:
Commons
Attn: Returns
433 Broadway, Suite 404
New York, NY 10013
Please see our Terms and Conditions. By purchasing our products, you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp. The FDA has not evaluated these products, and we make no claims of any benefits from our products. If you decide to purchase our products, you do so based on your opinions on any benefits these products may provide. By placing an order, you agree to the terms of purchase and understand the refund policy.
DAMAGE DUE TO FREIGHT OR SHIPPING
Our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping.
All claims for damaged products must be made within 48 hours of receipt by you. Please contact us at help@commons.co and provide detailed information for any damage during shipping. Include the order number in the subject line and a complete description of the damages to the product.